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Warranty and Returns Policy



All Dine-Aglow lamps and globes are warranted to be free from manufacturer defect at time of shipping. If damage occurs during transit, refuse the shipment. If shipment is accepted, and no claims are filed within 48-hours of delivery, the delivery is assumed acceptable, and no credit will be issued. After the first 48-hours, the claim will have to be filed with the freight carrier.


Lamp returns will not be accepted unless prior approved by the corporate offices of Dine-Aglow Diablo Food Service Fuels, LLC and a Return Authorization number is issued. Call Customer Service at 484-921-900 to obtain a return authorization number. Returns are subject to a 25% restocking charge.


In the unlikely event of damaged freight at the time of delivery, refuse the order. Refused orders should be reported upon delivery. Once we receive the damaged product back we will reship your order.

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